SkyMall Rewards FAQ

You may not have known you could earn points for shopping at SkyMall, we know, the experience of interacting with SkyMall is rewarding enough. That didn't stop us from rewarding our favorite customers and that's probably why you are here, to figure out how to become our favorite customer.

When will points be available in my account?

Points earned while making a purchase will be available 5 days from your purchase date. All other earned points will be available immediately.

Can I earn points on purchases I make over the phone, mail or fax?

At this time, SkyMall Rewards points can only be earned on purchases made online through SkyMall.com.

Can I earn points on orders involving a price guarantee or tax exempt status?

You will earn SkyMall Rewards points on orders involving a price guarantee, but points will be deducted from your account if the purchase price of the product is reduced.

Will I earn points if I use a discount or promotion?

Yes, you will be able to earn SkyMall Rewards points when you place an order and take advantage of a SkyMall discount or other SkyMall promotional offer that may be available to you.

Can I use my points and discount or promotion at the same time while making a purchase?

Yes, you will be able to apply a SkyMall discount or other SkyMall promotional offer that may be available to you when redeeming SkyMall Rewards points.

Can I earn points when purchasing SkyMall gift cards or other gift cards?

SkyMall Rewards points can be earned when purchasing SkyMall gift cards or other gift cards but you cannot earn SkyMall Rewards points if you use a gift card to complete your purchase.

Can I redeem points for SkyMall gift cards or other gift cards?

SkyMall Rewards points cannot be redeemed for SkyMall gift cards or other gift cards.

Is there a limit to the number of points I can redeem at one time or per transaction?

There is no limit to the number of SkyMall Rewards points that can be redeemed at one time or per transaction.

Does SkyMall allow a mixed payment option when placing orders online?

Yes, SkyMall.com will allow you to pay with a variety of payment mechanisms including SkyMall Reward points, credit card, and PayPal.

Where can I find my SkyMall Rewards point balance?

There is a link to the SkyMall Rewards Program overview on SkyMall.com

Will I receive a specific SkyMall Rewards number associated with my profile?

Your SkyMall Rewards points will be stored under your email address. You will not be assigned a separate SkyMall Rewards account number.

Will I receive an actual SkyMall Rewards card in the mail?

You will not receive a rewards card with the SkyMall Rewards program. Your points will be stored under your email address.

Will my SkyMall Rewards points expire?

SkyMall Rewards points do expire with 12 months of inactivity.