CUSTOMER SERVICE  HOME > CUSTOMER SERVICE > Protect It Plan Details
We're here to help. Can't find what you need? Just give us a call at 1-800-Sky-Mall (1-800-759-6255)
My Account
Order Status
View Wishlist
Create or edit an eReminder
Shopping Cart
Signup for Offers
FAQ's
Protect it Plan Details
Payment Methods
Taxes
Gift Cards
Wishlists
eReminders
Pricing Policy
Return Policy
Contact Us
Delivery Rates & Policies
International Delivery
Advertise With SkyMall
Careers
About SkyMall
Request a catalog
Catalog Quick Order
Privacy Policy
+PROTECT IT!
Protect It Plan Details
Replacement Plan Features and Benefits
Repair Plan Features and Benefits
Why purchase a Replacement Plan?
Why purchase a Repair Plan?
Frequently Asked Questions about Replacement Plans
Frequently Asked Questions about Repair Plans
Service Agreement
Definitions
What is covered
Place of service
Limit of liability
Term
  1. Replacement Plan: This Service Agreement shall commence immediately upon expiration of the shortest portion of the manufacturer's original written warranty. If for example, the manufacturer provides a split warranty coverage program wherein the term durations are unequal for parts and labor (e.g., three months of labor and twelve months of parts coverage), and You have purchased a 12 month (365 days) extended service agreement, this plan shall commence on day 91 when the shortest portion of the manufacturer's warranty ends and will provide labor coverage through day 455. The product manufacturer has primary responsibility for replacement or repair of the covered product during the manufacturer's warranty period. This Service Agreement shall terminate completely upon replacement of Your product or at the end of the term specified in the sales documentation provided to You with Your purchase of the product and this replacement plan, whichever occurs first. All products replaced under this plan are the property of US in their entirety.
  2. Repair Plan: This Service Agreement shall commence immediately upon expiration of the shortest portion of the manufacturer's original written warranty. If for example, the manufacturer provides a split warranty coverage program wherein the term durations are unequal for parts and labor (e.g., three months of labor and twelve months of parts coverage), and You have purchased a 12 month (365 days) extended service agreement, this plan shall commence on day 91 when the shortest portion of the manufacturer's warranty ends and will provide labor coverage through day 455. Both parts and labor coverage under this agreement shall expire at the end of day 455. The product manufacturer has primary responsibility for replacement or repair of the covered product during the manufacturer's warranty period. It shall remain in effect, subject to the Limit of Liability defined above, for the term specified in the sales documentation provided to You at time of purchase. All products and/or parts replaced under this plan are the property of US in their entirety.
What is not covered
What to do if covered product requires service
This service agreement may become void if you make unauthorized repairs
Renewal
Transfer of service agreement
Guarantee
Special State Disclosures
Cancellation
Entire Contract