| If you are inquiring about product delivery for an item ordered through a merchant on the Red store, please contact the merchant directly. Click here for a list of merchant contacts. | ||
| If you are inquiring about the order status of your purchase of an onboard shopping product, please click here. | ||
| To view our most frequently asked questions, click here. | ||
| If you have a question regarding travel on Virgin America, click here | ||
| If you have a general question regarding your Elevate account, please contact Virgin America. | ||
| For all other inquiries regarding a purchase from the Red store, click here. | ||